One record per collector
Name, contact details, the artists and mediums they follow, price range, notes from conversations and their purchase history. Advisors and institutions can be recorded with the collectors they represent.
Art gallery CRM that remembers every collector conversation
The collector CRM in Gallerists keeps the history of every relationship in one place: interests, notes, offers sent, viewing rooms opened, holds and purchases. It is connected to inventory, so the record of a collector is also the record of every work they saw and bought.
When relationships live in one person's inbox
Galleries are built on relationships, and most of those relationships live in personal email threads and a sales associate's memory. Generic CRMs do not help much: they think in deals and pipelines, not in artists, editions and works on hold.
The risk shows up when someone leaves. Their collectors become strangers to the gallery overnight. Nobody knows who asked about the next show by an artist, who was promised first look at a new body of work, or who already received an offer last month.
- Collector history scattered across personal inboxes
- Interests and promises that nobody wrote down
- No link between a collector and the works they were offered
- Follow ups that depend on someone remembering
How the CRM works in Gallerists
Activity that adds itself
Every offer PDF, every viewing room visit and every invoice lands on the collector's record without copying. Open a collector and see what they were offered, what they opened and what they bought, with dates and prices.
Inquiries and follow ups
On the Gallery plan and above, inquiries from your public profile in the Gallerists guide arrive in a shared inbox and are linked to the collector record. Follow up tasks with due dates make sure a promise after an opening becomes a call two days later.
Find the right collectors for a work
Filter collectors by the artists they follow, past purchases or interests, and send a new work to the people who are most likely to care about it.
What the CRM includes
- Collector records with contacts, interests, notes and purchase history
- Automatic history of offers, viewing room visits and invoices
- Holds linked to the collector, with expiry reminders (Gallery plan and above)
- Inquiry inbox from your public profile (Gallery plan and above)
- Follow up tasks with due dates (Gallery plan and above)
- Filters by artist interest, medium, price range and past purchases
- Shared access with roles, so a departing colleague's relationships stay with the gallery
- CSV import of existing contacts and CSV export at any time
Collector contacts per plan
| Plan | Price | Collector contacts | Seats |
|---|---|---|---|
| Studio | $49 per month, or $24 per month billed yearly | 500 | 1 |
| Gallery | $149 per month, or $74 per month billed yearly | 5,000 | 5 |
| Program | $499 per month, or $249 per month billed yearly | 50,000 | 20 |
| Enterprise | $1,250 per month, or $625 per month billed yearly | 250,000 | 100 |
Yearly billing saves 50 percent and is the default. The inquiry inbox and follow up tasks start on the Gallery plan. Details on art gallery software pricing.
Can we import our current contact list?
Yes. Import contacts from a CSV file exported from your email program, spreadsheet or another database, then map the columns to collector fields.
Who on the team can see collector records?
Everyone you invite, according to their role. On Enterprise you can restrict access further with permissions per location and artist, which suits galleries with several sales desks.
Do collectors get an account in Gallerists?
No. Collectors receive your offers and viewing room links and can read the public guide, but they do not have accounts. Their records exist only inside your gallery's account.
Does the CRM send marketing emails?
Gallerists sends offers and viewing room links that you choose to send. It is not a newsletter tool, and it does not email your collectors on its own.
Keep every collector with the gallery
Start with a work and its first offer. The collector history builds itself from there.